Brenda is the president of Herbert Mines Associates, the largest retained executive search firm focused on consumer-driven businesses, and has over 30 years of experience. Working with leading retailers at the senior-most levels to assemble winning leadership teams, Brenda primarily recruits board directors, CEOs, and their direct reports for customer-facing companies.

In Episode 10, Brenda and Andy discuss the boldness chief customer officers embody, integrating marketing and customer experiences, and much more. To listen to "It’s A Customer’s World” or read the transcript, please see here.